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How to install & update programs to your MBA via the APS Self Service App.
To install APS-approved programs on your MacBook Air you must go through the APS Self Service App.
You will find the Self Service icon in the bottom right of your dock on your desktop OR on the Launchpad. This is a specific link for your device only. If you do not see this icon you will need to visit us during EdTech Office Hours or Schedule a time that works best for you to have your laptop re-imaged.
Here is how you can do that…
| 1.) | Open the “Self Service” – square icon with green, blue, yellow and red quadrants in the bottom right corner of your dock. |  |
| 2.) | Scroll through to find the App/Program you need or search in the search box at the top right of the screen. | |
| 3.) |
Click “Install” once and then again next to the program/application you wish to install. Some programs are already installed and to get the most updated version you need to click “Install” again, even if it already says “Installed”. |
For Example: |
*NOTE* If you are looking to install an Adobe Licensed program (ie: Photoshop or Illustrator) or Zoom but cannot find it in your Self Service, please ask your teacher to check if you are on the approved list of users.
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4.) Let this run for about 20 – 60 minutes. The install time can vary widely based on file size, internet speed, and computer processing speed.
5.) Restart your computer and you may begin using your program/application.
If you are not successful after you complete the steps above…
- Go back to the Self Service App and start over at #1 above, it may take longer to push down the program depending on your connectivity.
- If the above directions do not work your next step is to visit us during EdTech Office Hours or Schedule a time that works best for you.